Fearing a confrontational, nasty conversation is the number one reason why most people shy away from sharing their support of controversial issues. Call them meanies or trolls, learning how to manage your response to negative information and questions about your mission is a skill everyone should master. With over a decade of hands-on experience, communications consultant Dawn Crawford of BC/DC Ideas will share her methodology and tips to have productive, constructive conversations even when people don’t agree with you.

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