Fearless Comment Management: What To Do When Your Supporters Attack

Fearing a confrontational, nasty conversation is the number one reason why most people shy away from sharing their support of controversial issues. Call them meanies or trolls, learning how to manage your response to negative information and questions about your mission is a skill everyone should master. With over a decade of hands-on experience, communications consultant Dawn Crawford of BC/DC Ideas will share her methodology and tips to have productive, constructive conversations even when people don’t agree with you.

About Dawn:

The engine behind BC/DC Ideas, Dawn has dedicated her career to good. Before launching BC/DC Ideas in 2010, she earned her chops in 10+ years of communications leadership roles for public health, healthcare and youth-focused nonprofits. Working for nonprofits is Dawn’s dream job, and she loves that her 50+ hours a week make the world a better place.

These days Dawn brings her considerable experience and expertise to helping elevate the nonprofit sector. Our team’s lead strategist, Dawn is often seen leading our IdeaStorms, penning communications plans, or checking in with clients.

Things that make her happy: Chai tea in the morning or a glass of champagne at quittin’ time, Basecamp, living in the South, her daughter’s giggle and a well-formatted spreadsheet.


Website

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Proven Peer-To-Peer Fundraising Tactics

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